|
Returns and Exchanges
Regular store items may be returned or exchanged for a full refund. Items that have been worn, washed, altered or blemished in any way will not be accepted. The item MUST be returned in unworn and perfect condition, and MUST be postmarked within 14 days of the initial shipping date. Return shipping is at your own expense. Shipping and handling on returned merchandise is non-refundable. We cover regular shipping to you on one exchange.
To return or exchenge an item, email us at s@severyn.com.
We suggest you send the package by insured mail since we are not responsible for items lost or damaged while shipping. Clearly print your name, address on the outside of the package in the return area and mail to:
SEVERYN
345 Eldert Street #301
Brooklyn, NY 11237
All requests will be processed after our returns department inspects and verifies the condition of the item(s). Return credits take approximately five to seven business days to process upon receipt. |
|
